Troubleshooting Archives - Mega Fortris Americas, Inc.

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High Security Seals – CTPAT Compliant Seals

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Products
High Security Seals – CTPAT Compliant Seals

High Security Bolt Seals

High Security Cable Seals

Specialty High Security Seals

Smart Seals

Smart Security Solutions

RFID Seals

Authenticated Seals

Plastic Seals

Pull Tight Seals

Fixed Length Seals

Padlock Seals

Twister Seals

Metal Seals

Metal Strap Seals

Cable Seals

Tamper Evident Bags

ICAO Duty-Free Bags

Reusable Tamper Evident Bags

Tamper Evident Bags

Tamper Evident Labels & Tapes

Tamper Evident Labels

Tamper Evident Tapes

Tamper Evident Boxes
Resources
Product Resources

Datasheets

ISO17712 Certificates

Product Application Instructions

Product Brochure

General Product Information

High Manufacturing Standards

ISO9001 and ISO14001

ISO17712

Biodegradable Seals

History of Bolt Seals

History of Cable Seals
About Us
About Us

Our Vision, Mission and Values

Global Offices

Key Achievements

Corporate Social Responsibility

Community Focus

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Our Planet
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Getting started

9

How do I turn on my iMSense RTL?
How do I mount my iMSense RTL?
What is the iMSense device
How do I turn off my iMSense RTL?
What does everything on my iMSense RTL display screen mean?
What is an RTL?
How do I create a Shipment?
How do I assign my iMSense RTL to a shipment?
How do I login to the dashboard?

Guides

8

Quick Start Guide
How-to Guide
Display Screen Guide
iMSense RTL Specification Sheet
Setting up your Alert Parameters
How do I view my iMSense RTL data in the dashboard?
How do I download reports from the dashboard?
How do I login to the dashboard?

Troubleshooting

6

My iMSense RTL device wont turn on.
My iMSense RTL device isn’t showing up on the dashboard.
How do I log out of the Dashboard?
How do I get to the dashboard?
My password isn’t working
My iMSense RTL is not connected to my shipment

FAQs

43

How do I mount my iMSense RTL?
How do I create a Shipment?
How do I download reports from the dashboard?
How do I login to the dashboard?
How do I log out of the Dashboard?
How do I get to the dashboard?
How do I set up a location in the dashboard?
What is my waybill number?
How do I change my shipment status on the dashboard?
What is the alarm icon for?
How do I see my shipments?
How do I search for my RTL iMSense?
What does my iMSense RTL Monitor?
Where do I find my waybill?
What is the difference between Recording and Reporting?
I see that “powered by Frigga” is on the iMSense RTL label. What is the connection?
Can my iMSense RTL function in extreme cold or hot environments?
How long is the battery life on my iMSense RTL?
Does my iMSense RTL use a sim card?
How much does my iMSense RTL weight?
What happens if my iMSense RTL loses connection?
Where do I put my iMSense RTL in my cargo?
Can my iMSense RTL be sent via airfreight?
What battery is inside my iMSense RTL?
How do I pause my iMSense RTL?
Is my iMSense RTL compliant?
Recharging my iMSense RTL
What happens if I press STOP on my iMSense RTL mid-shipment?
Is my iMSense RTL United States certified?
Is my iMSense RTL European Union certified?
Warranty
How can I stop recording on my iMSense RTL?
What happens if I push the Start button on my iMSense RTL more than once?
How do I discard/dispose of my iMSense RTL?
What are the dimensions of my iMSense RTL?
Is my iMSense RTL multiple-use or single-use?
How much internal memory does my iMSense RTL device have?
What is the IP Rating of my iMSense RTL?
What does the barcode mean on my iMSense RTL device?
What is the QR code on my iMSense RTL used for?
I see a blinking red light on my iMSense RTL
Where can I get a calibration certificate for my iMSense RTL?
Charging your iMSense RTL

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Troubleshooting

Troubleshooting

My iMSense RTL device wont turn on.
My iMSense RTL device isn’t showing up on the dashboard.
How do I log out of the Dashboard?
How do I get to the dashboard?
My password isn’t working
My iMSense RTL is not connected to my shipment

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174 Ridge Road, Suite D,
Dayton, NJ 08810

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